Jack Carter Chevrolet Buick GMC

I have had multiple issues with the service department at this dealership. I brought my vehicle in due to an issue and was given a large bill because they continued looking for other issues once the problem was fixed. I was therefore charged for more serviceable hours and was not notified prior to them continuing my vehicle’s service. I also purchased the extended warranty when I bought my vehicle brand new three years ago.

I brought my car in because it crow hops in slow tight turns, they admitted it does do it but said it was normal, I drove another car on the lot the same as mine and it didn't do it but they wouldn't listen to that solid comparison, they just kept using poor seasons at best as to why it does it, bottom line I will never go there again, very very poor service.

My service rep Brandon was amazing and I get him every time I come in. He's very kind and very understanding. I live in the far SW and will only drive to your location if I have car needs. Out of every GMC in the city you guys are the best service I have had. Thanks for taking great care of me and my car and keep up the great service!

It meant a lot when my sales rep Pierre indicated I can come back and see him anytime I had any questions or wanted help with the new technology. I enjoyed your lounge and good coffee and cookies and a newspaper while I waited.

It's the first time I bought a car at a dealership. I am satisfied with service. The people working there were very nice.

Our purchase experience was top notch however the service since our 2015 purchase has been horrible. I went in for a basic oil change on two different occasions and was told it would be 45 to 60 mins. Both times it took two hours.

Dealership was great and Jordan was one of the best service advisor's I have ever dealt with. I will be using jack carter for all my service needs now.

I wish we had a dealership like Jack Carter in North Calgary as the dealers that we have now in the North end of town aren't as thorough or professional as Jack Carter.

Purchasing a vehicle from Bert Montgomery was truly a great experience Bert was very patient and made sure all of my questions were always answered. Also when I picked up the truck he was there to walk my wife through it as well and make sure she was comfortable with everything. Bert is a true gentleman and professional. Thanks again Bert look forward to dealing with you again in the future.

Best salesman we have had the pleasure of dealing with. Bert is always helpful and bends over backwards to make sure we are looked after. I would not consider dealing with another GMC representative.

Very poor service-would NOT buy from this dealership

Level of service I received from this dealership was very poor. Went in with specifics & advised I was looking to move quickly, essentially no effort was required on the sales person's (Brian) end other than to execute. Would have been a very "easy" sale. I sit here 5 days later with no phone call/follow up. As Jack Carter can't deliver in customer service I have now purchased the vehicle from GMC in BC - it took 1 phone call. Perhaps one day Brian will find the scrap paper he wrote my info on..

I would like to say that Doug our sales rep. did the best job I have ever seen in all my years of purchasing anything. He was very through and we have passed his name on to many friends. He really should win an award for the amount of effort and professionalism he has. Charlie is also in this category with amount of help he is. We could not be happier when spending this amount of money.

Worst Dealer ship i have ever seen Bought new Cadillac 2016 SRX Premium Model Black Color when i took home and after few days wash saw whole car was full of scratches like some one polish it with bad stuff. windshield was broken from inside top of the windshield the body was not painted properly and one of my alloy was chipped . on the top of that service people are so bad and rude they just dont know how to treat customer and talk on phone i am waiting for last 3 days since they took my car a

Second time I purchase a Cadillac from Jack Carter and this time I was more satisfied. I purchased the first Cadillac and second Cadillac from the same person, Gary. Very professional that person, and great customer service oriented attitude.

In all the years ...

In all the years that I have been driving and purchasing vehicles this experience was the best ever and the staff members were excellent in all there efforts to make my purchase an excellent experience. Thanks to the greatest group ever. I highly recommend Jack Carter a lot.

I shopped around ...

I shopped around alot before purchasing this vehicle. I went to other GM dealerships and the difference in professionalism, honesty and overall customer service provided by Jack Carter sets this dealership miles ahead of their competition. Jeff Stewart was my sales associate on this purchase and he alone landed this deal for Jack Carter. Without Jeff, there wouldn't have been a deal made here. He does Jack Carter a great service by being knowledgeable, honest, articulate and making you feel like

Sales rep was so ...

Sales rep was so quick, arrive on the store at 5:15pm finish the transaction at 7:30pm got the car the following day. Amazing keep it up Josh.

We flew to Calgar...

We flew to Calgary to get our new Enclave. Our expectations of the Dealership, Sales rep and Financial rep met our expectations to the extreme. We retired back to Newfoundland 5 years ago, however, when we decided to buy a new vehicle it was back to Jack Carter. We dealt there many times in the past. Thank you for keeping it so courteous and friendly. We can only hope we get the same service here.

Purchasing a new ...

Purchasing a new vehicle from Jack Carter was a pleasurable experience. The employees at Jack Carter are all friendly professional courteous and easy to deal with. The Sales constant was awesome to be-around and very helpful and knowledgeable.

Mike was extremel...

Mike was extremely helpful, understanding and patient with my vehicle concerns. I had a horrible experience at another dealership and Mike did everything he could to correct it.