Creative Door Services Ltd

Very fast reply and helpful

They went above and beyond to help me try to resolve an issue with our Genie operator. Very impressed with their customer service.

I was a returning client and their service was again the best I can expect especially during Covid crisis time.

Services by Ben is well commended. He took the time to explain to the things that he will be working on. He called beforehand and was on time. Finished on time with proficiency. Good job Ben. Maintain the same or higher standard of service. I also would commend them for performing the work in such a short notice.

Living in Edmonton Alberta in the winter you need to have a good dependable garage door our door Our door would not close and I needed someone to quickly get me a quote and get a new garage door installed Creative door provided Quick and efficient service from the sales desk to the installers I was well taken care of I would not hesitate to suggest this company to any of my friends or relatives

We just had an upgraded garage door installed by Creative Door. Ben, the installer was professional, meticulous and courteous. The driveway and garage were left spotless and the old door removed. We would highly recommend this company.

there good ..You phone and there is someone there to pick up the phone plus they will work to fix -the spring as son as they can. It was done quickly and properly so I could get my truck out the same day I called. Prices seam better than other door companys I called.

Our garage door started to have issues. We tested the garage door, broken spring. We found a sticker on the door, it was installed by Creative Door. We told the agent our address and they had us on file, and we explained the garage door spring was broken. Repair guy shows up on schedule, but with NO parts, left and then came back with parts to repair. All good until we got billed for 2 visits, 1 to look and 1 to fix?!? Called and was told it was policy, and be happy we got discount on 1st visit?

My experience with this company was excellent from start to finish. Dealt with Ashley in the office who was very pleasant and efficient. The garage door was installed by I think his name is Kelly, who was also very pleasant to deal with. I was very happy with the total cost. Will recommend this company to others.

Technician visited to fix UNDER WARRAENTY garage issue. Instead admitting mistake while installing, blamed homeowner that the owner messed up with the system. Surprise. Never had that issue before with any company. Poor service and lack of experience they may have. Find a better company if need work done. Not recommended at all.

Bracket arm breaks off after 2 years. 4 screws to fix the door. Creative doors gives me an estimate of $150 to fix. Unbelievable. I recommend using another garage door provider as they do not believe in their product, just your money!

From start to finish our experience with Creative Doors Edmonton was excellent! From the showroom to the installation of our garage door, everyone involved was terrific! We would definitely recommend Creative Doors to our family and friends!!

Good price, good service...

Great Experience

The install date was very soon after the initial contact with Creative Door. The installer was very polite and on time. We are very happy with the service we received and we love the new garage door. Thanks Creative Door!

During a cold spell my garage door froze down & when I tried to open it with the electric opener the arm on the door broke off. I called Creative Doors, Todd booked Ben to do the service call. It was 26 below that day & Ben worked late to ensure my door was fixed. Both Ben & Todd were so helpful. Ben was professional, efficient & knowledgeable. He had my garage door fixed in no time. What a pleasant guy!!! It was so cold & Ben just happy to help. Best Service ever! Thank you both! K. Erickson

Frendly and helpful

So far so good ! Receptionist was plesent and the sales rep Ashley was super helpful and informative.

Todd: inservice was excellent. I got a service man by the name of Ben card id 2016-P108. Ben was here within a half an hour. Work was completed in one half hour. I was very impressed with his work. I would recommend Creative Door to any one. He was pleasant and well mannered.

Door opener start...

Door opener started flashing a trouble code and I called about service 5 days after warranty expired. Yet Ben came out, replaced the opener the next day - no charge. Great service!

Safety is Top Notch!

Contract work is great, they have always met our expectations. A solid work force and well trained; Jason the superintendent that we deal with is extremely knowledgeable and professional. We have had 12 doors installed, from manual to motor controlled, explosion proof and regular items. Each product installed correctly, non functional/warranty items replaced with no hassle. A company that just gets it done. Thanks to all the crews that came out to Ft.Sask industrial plant.

Edmonton Location

Terrible, Terrible, Terrible!!! Do yourself a favor and buy your garage door somewhere else. I had to give one star because it wont let me give zero. They lied to us from the beginning. Then they improperly installed our door. When we called them on it they delayed doing anything for 6 months. Than after repeated e-mails and calls the two people working on my problem just up and left the business. So they kept delaying even more because they said they lost all my info.