| 4 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 0 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 2 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 1 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
| 0 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Excellent service! I have trouble finding frames that fit my face and prescription and they went over and above searching and ordering in new frames for me until we found the right one. When they came, ordered with a new lense on the market they were the lightest and most comfortable frame I have ever worn! Thanks so much!
Doctors are great but it is let down by the staff I dealt with a lady that was just plain rude also there glasses are super expensive I would recommend Costco
The doctors were great! The downside is the receptionists... I called to have my eyeglass prescription emailed to me and the receptionist seemed less than pleased. I asked, "Is that okay that you email them to me?" In which she sighed and responded, "I guess, it's just very time consuming." She was less than helpful and not very eager to give me a hand even after i explained politely why I needed it emailed. My advice; go see the doctors (they will not disappoint) take your prescription elsewhere! Hopefully they adjust their receptionists for a more pleasant experience!
I have been to a lot of optometrist offices and this one is by far the best. The doctors know their stuff and are super friendly. One of them even does magic for the kids after their exams. Another reason we come here is because of the 2 year warranty on the glasses. My family can be rough on glasses, especially our little ones, so this warranty is perfect for us.
Our experience with the Doctors here have been great. The experience I've had with the glasses I have purchased from there NOT GOOD AT ALL!! I have only had my glasses a couple of months (if even, but rounding up) and they are already scratched like crazy and then fell apart today! I was sure I had paid for the scratch resistance...it was on my bill anyway..just not sure it's on them!! When I went in to have them fixed today, there was NO concern at all for the fact I wasn't thrilled with my new glasses scratches and falling apart. While there I even said I was now questioning my decision, the lady helping me, laughed like some how I was joking?!?!? WOW!!!!!...anyway. Go see the Doctors..just really consider purchasing glasses elsewhere!
Réponse d'entreprise 20 juin 2013
As one of the owners of 20/20 Vision Care, I am very concerned about your experience at the office. I sincerely apologize for how you were treated and for your frustrating insurance delay. I am not sure if the person that helped you is here anymore, but I will be using your experience to train all our staff on proper customer care and service. You can be assured that this will be quite a topic at our next staff meeting. I totally understand your dissatisfaction, but I am hoping that you will give us another chance. Sincerely,
Vos amis connaissent peut-être cette entreprise? Partagez cette page sur Facebook et découvrez ce qu'ils en pensent!
