Loomis Express
1/5
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Évaluations et commentaires - Loomis Express

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1/5
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    jordancoleman22299765
    Par

    Never contacted me letting me know my paid for item was there waiting for me to pick up.

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    Bren1208
    Par

    Unbelievable. This company sucks. Saw my package was stuck in Burnaby for several days. Contact their support and they confirmed I could go pick it up at the Burnaby terminal. Drove 45 minutes to get there waited 35 minutes for them to look for it. Apparently they lost it. They were very unhelpful. Could not offer any solution. I will be contacting the merchant not to use this carrier.

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    smil4906
    Par

    Poor service, the driver didnt even deliver my package to my place. And wrote that i have a bad address and cannot deliver. Take note: This is not the first time. The driver didnt even used the intercom to my unit to contact me. Walmart shouldnt use this Loomis to deliver their product. Very poor service. I would like to give negative rate for this.

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    jebs8703
    Par

    even a star they not deserved. The order was not on schedule as expected, they will contact you and their excuse was could not find your address. The worst thing next when you tried to contact they provided NO answer.

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    icyo9473
    Par

    I have phoned twice now to reschedule a delivery, each time it does not show up. The tracking site stated on each occasion that it was brought back to their depot! I waited at home all day for two days to receive delivery. Their live chat feature does not work. Spotty help over the phone, one person sounded helpful, the other person very indifferent. Will not ever support the merchant(s) who choses Loomis for shipment. Very frustrating.

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    kimb9220
    Par

    My package has been scanned through Burnaby ten times now. It was shipped 23 days ago. Customer service has been contacted 4 times and they are still holding my package for pick up when I live 8 hours away.

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    trac6612
    Par

    We ordered an item. It was delivered to another person on a completely different street that has the same first name as my husband. The street address and last name are both different. It was dropped on his doorstep.

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    singleserve
    Par

    Hoping to make a claim. No way to get through to the website. No way to get through the local number. What a useless organization, certainly no customer service. Wont ever use them again.

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    robm4511
    Par

    Did not get my delivery Do not answer the phone Tracking number unclear Sucks

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    lindadianetaylor
    Par

    As other courier services deliver my parcels this past week loomis cant seem to get their act together to even attempt a delivery. They have held my phone all week. I have called four times and waited on hold for 45 min each time. They say they will call me back but never do. Say it is a bad address.. not true and has been confirmed with them all four times. Other couriers seem to be able to find it. Telus needs to find another service cause this is resulting in them loosing a sale.

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    caro9126
    Par

    LOOMIS is very difficult to get a hold of. All I wanted to do was pick up my parcel

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