Par jaysin1
12 août 2010
when help was needed none was given
i tried to get a monument for my father from this company. at a time when you need support, and help i was ignored. my phone calls and e-mails had no response, and when i visited the office 3 times, twice i was reasured progress and the third time,well lets just say insulted
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Réponse d'entreprise 31 mars 2014
As the new owner of Tompkins and Heels we are very sorry you had a poor experience with the previous owner. Our company mission is to provide the best possible customer service at all times. I hope you will give us the opportunity to regain your trust/business. Please feel to contact myself directly. Regards, Judy Halbert