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Since we moved here 3+ years ago, we have relied on Boston Pizza for a familiar meal. Unfortunately, it seems like this and other locations are staffed by younger people. While they work hard, it seems that the meals are rushed out of the kitchen so they don't seem to have the flavour which we had become accustomed to. We had lunch on a Sunday afternoon with our friends who have a 4-year old. It's a kid-friendly restaurant so it was great for him. The meals were okay overall but ended up being quite expensive for lunch. The pizza dough needs some salt as it is fairly tasteless, saved only by the toppings and cheese. The service was okay, not too attentive (we were left alone for long periods of time between courses although it wasn't all that busy there). The Caesar salad was not green. I posted a comment on their web form that I could buy greener romaine lettuce at the grocery store across the street and received a prompt response and an e-mail for a free appetizer but we haven't been able to use it within its time limit. Nice gesture on their part though. I won't attend as often as we used to in the past. I do note that the recent update to their menu looks favourable.
Quite frankly it's always been awful. Most of the food always came out cold or just tasted disgusting. Today I went for appies with a friend because we wanted something cheap and fast. There was maybe 5 other groups in this pretty large restaurant and it took us an hour to get burgers. The bites they tasted like they had been under a heat lamp for the whole hour, and it looked like they had just cut up 3 moderately sized lumps and covered them in sauce - for 16 dollars! The fries were the same way, tasted sub par and there wasn't much of them. Awful, as usual unfortunately. Not very hip looking staff.
My fiance and I visited this location this afternoon. We had been to this location before on a Saturday evening last summer for an attempt at dinner, but with a forty five minute wait, we decided to vacate and try our luck for dinner out at another location. This time I figured why not try for lunch. We were seated right away, probably because the place was less than half full. Apparently lunch out and a matinee movie at the nearby movie theatre is not to appetizing for whatever reason. Our server, Heather R, brought our drinks and food quickly after ordering. We didn't have to wait over ten minutes to begin eating. I ordered a Meateor pizza with your average Pepsi to wash it down. Yvonne ordered the Pollo Pomodoro Linguini and washed it down her trademark "Glass of Water." The pizza was perfectly cooked with lots of meat (e.g. smoked ham, pepporoni, lean ground beef, etc.) and Yvonne said her dish was "OK" (i.e. satisfactory).
Young female server was not friendly; did not offer to bring cheese or other condiments for the pasta once food arrived; no check up to see if our meals were okay; onlys saw her again to process our bill; pasta was boring! I won't be back.
okay first of all im italian so i dont really know why i let my friends convince to coming here. We were sitting at one of the only seats where you could visibly see the kitchen. I have never seen such disregard for food in my entire life. They had bowls of pasta that barely fit it the plates, and when the spaghetti fell out the waiters would just put it back in with their hands! after it landed on the surface of a counter!@ OH, And of course the food was rancid. I dont know who decided they were going to call a plate of pre-packaged garbage sicilian, should be up for trial overseas!
It was tasteless. The cheese was rubber, the sauce had no taste and the dough was undercooked. I have been here many times and have enjoyed the pizza but this time it sucked big time. Must be a new chef. Question is, how hard is it to make good pizza when the toppings are already prepared and the customer gives the order. I guess thats what happens when you are a big chain, you loose interest in the food and only see the money coming in.
Food was awful. Pasta was unedible and my salad was not very good at all. I have also gone there for pizza before and it was terribly undercooked and doughy. Will not go back again
Chef Boyardi when did you start working for Boston Pizza? The server got my order wrong twice, didn't know what beer they had on tap, couldn't tell me when they last cleaned the lines from the kegs (she didn't know they could do that!) they forgot the garlic bread, charged me for my salad (supposed to come with the meal) and to top it off the food was cold and expensive!!! This was actually one of my better experiences at this restaurant. The owner's are amazing, but the staff is HORRIBLE!!!!!!The only thing more sad is the fact that I have a short memory and will probably eat there again.
I didn't eat here but the bar had a wonderdful atmosphere! Me and my boyfriend know great bartending and AJ keep up the good work!
I would recommend their potatoe nachos, very good. They make one of the best greek salads I have ever had. The atmosphere was fun and when the weather gets better the patio will be great.
This place Is Good For Pizza, Especially The "build your Own Pasta" But When We got to a table It Was HUGE, But This place Is Good When you want To Before/After The Equipped Cinema In the Plaza
Boston Pizza was fantasic. The service was amazing. The hosts were very nice and thoughtful, the server we had was very knowledgable and personable and the waiting time for the food was very reasonable and worth while.
Great food and even better service! Very friendly staff!
i love their cactus cut potato things..everytime i go to a boston pizza i order them..i have never really had any problems, service is nothing spectacular but its not bad, its wat u would expect for the kind of restaurant. the food has always been good and hot, and wen we have had problems the waiter/waitress has always fixed them straight away...i would recommend this restaurant to anyone who likes a laid back, fun atomosphere and good food!!
We had a party of 16 and our waitress was very friendly and efficient. The pizza was ok, but the rib special we ordered was a waste of money even at the discount price. I would not recommend the ribs...I guess that is why they are called Boston Pizza...I would go again for pizza and beer but nothing else.
Service wasn't what expected, it took the waitress (Erin) 10 minutes to greet us, and then it took quite long to get our drinks. Food was okay, not enough sauce, and the waitress just kind of slapped it down on the table.
The food wasn't terribly impressive. Compared to other BP locations, this one is lacking. The pizza crust is like a cracker. Service was alright, although a little slow and the server didn't make much of an impression on me as far as enthusiasm for her job. It wasn't awful, but I didn't feel my experience was worth the money I spent to go out for dinner.
Wow!, this restauranst is the most terrible restaurant in newmarket. The food was terrible and the size of meal you actually get for the price you pay! It's ridiculous.
Wow! Thats all I can say. It seems like everyone in there has never worked in the industry before. We were told to seat ourselves in the bar, but then ignored for 10 minutes. When the server did come over she looked unimpressed that we had choosen to sit in HER section because she thought she was about to be cut. Our food was equally as slow and unimpressive. I was upset but not angry, when the server came over and said she would get the manager to come to talk to me. The manager came over wearing very unprofessional attire and said she would take care it. Take care of it? We were given a free (disgusting) dessert. This place seems like it is run by amateurs, guess you cant expect much from places with those standards.
The place was EMPTY. We were sat and left for about 15 min. Our server who had 1 other table (accross from us) ignored us, she didn't say hello, give eye contact and didn't smile. I needed a drink to take take tylenol for my pounding headache but ended up having to leave. The hostess said" You're leaving already?" I just laughed at her. I will never set foot in there again. I tell everyone to stay away.
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