Judgemental, dismissive, dishonest
Service was very poor. I went in there to custom order a couple of tall plants. Kiran the attendant at the time was dismissive and said they would be too expensive for me, like $500(I have bought exotic plants from florists before). I requested she get me a quote. A week later, no response. So I drop in. She said she was too busy, and that the wholesaler would likely not have it and would be a waste of her time. That's customer service for you. Judgemental, dismissive, dishonest.