Short: Bike's don't last more than 6 months from normal wear and tear warranty isn't honored, customer service is non existent. Longer: We bought a bike here. About 6 months later it broke. Fine we still had the warranty. When we called they said (without seeing the bike) that it would cost money. We brought the bike in. They said the repair wasn't covered because we hit a pothole (that didn't happen). Their mechanic told me that he sees this all the time and the bikes aren't built we