Pearl Alterations Dry Cleaning

I’ve been a loyal customer of Pearl Alterations Dry Cleaning for years and always appreciated the quality of their work—until recently. My wife went in to address a clear mistake on an alteration, and instead of handling the situation professionally, the owner she spoke with was extremely rude and dismissive. The tone and behavior came across as outright misogynistic, which is both shocking and unacceptable in this day and age. What’s worse is that we’ve trusted this business for so long, but t

Noor did an excellent job shortening my down coat! This is my second alteration there. The first involved changing a hemline on a dress that altered the style. He is talented and takes pride in his work. My husband adds that the shirt laundry service is excellent.

Best tailor in the city, needs to be recognized more. His job is absolutely amazing and his prices are the best! Whenever you need something done, he is your guy!

Noor the Taylor with so many techniques as invisible stitching and much more, its a 5 stars job. Great prices compatible with the high job quality its a 5 stars. I highly recommend.⭐⭐⭐⭐⭐

You can put all your trust here, very fast and amazing work done. I’m sure that I will go back.

We are thrilled t...

We are thrilled to have Pearl Alterations in the neighbourhood! He does the very best job at any and all alterations for a very reasonable price. The cleaning is perfect and at a great price too. I have used Pearl for my business alterations, personal clothing and recommended him to all my clients. Everyone is completely satisfied.

I have had a few ...

I have had a few experiences at Pearl Cleaners over the past few years and the latest speaks for itself. Not only was my clothing lost before for a week at a time, but recently a hemming job was not done properly causing one of the pairs of pants to be damaged that I gave in for hemming. I would have had to take the pants to a different tailor to be fixed and I asked for a discount on the pants. The male owner became very angry, started name calling, and became very aggressive. He wanted the full amount to be paid for work that was clearly not up to standard and resorted to belligerent behaviour and I had to call mall security. After speaking with security, this was not an isolated incident and any dissatisfied customers are routinely treated this way whereby the owner withholds any clothing until the full amount is paid although it was not done appropriately AND damaged. Use at your own risk as this business does not care about quality of work and does not care about any customer service. They are extremely rude and inappropriate and will be aggressive if you are in any way dissatisfied. I have since then received threatening and harassing phone calls from the male owner threatening to call the police and be taken to court over $8 for hemming that was not paid, although THEY are withholding the pants, which were bought from an expensive boutique store. I have offered to pay $5, just to get my pants back and give it into someone else, but they refused and want to take me to court. Do not support businesses like this!