7th and 7th Downtown Calgary is my home branch, which I had to open up in 2008 when I moved there from Ontario, Well I have been back in Ontario for over a year now and had a unfortunate situation with my account. It was truly a out of luck- if by the BOOk thing. BUT a girl; Christian and a young fellow Jeff sorted things out for me, along with some non connected advice that came across as 2 people who actually cared without effort-this, at the branch level, it wasn't one one of those call center services. 2 months ago they had also called me up when my debit card was being used in a manner that was erratic to my history and use, thereby making sure my card was not in the wrong hands.
WELL BOTTOM Line is that with so many things I have had in the NEGATIVE banking thoughts; this Branch Takes the Cake and deserves to be recognized for their people skills, and THEY ALWAYS HAD Coffee available, sometimes even donuts.
Thank-you Very much- from Bill JohnsonLire plus
ATB is a very good bank in my experience with banks in Alberta. They provide outstanding customer service. Recently had a complicated issue with ongoing mortgage and Solomon Oliver Kousha along with his manager have been able to resolve the issue I was dealing with and that was a great relief to me. I prefer having ATB as my main bank as opposed to other major banks. They really care about their customers. Thank you.Lire plus
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