It has been a long time since I've had an oil change experience worth writing home about. I was beginning to think that I would have to change my own oil just to avoid being haggled and insulted as I had been at the last few places I tried. Not once was I lectured about coming in more often or told I don't take care of my car as usual (I'm not negligent - most lube shops use it to instill fear and have you pay more money.)
Paul seems like a manager-type person who was the man I spoke with the whole time I was there. If there was such thing as a 'carside' manner, he got it right on the money. He was extremely polite and even asked permission to put air in my tires like I was some kind of heiress. I am used to other places either not asking to add air or forgetting to even check them. A lot of places only do it 'by request' - but when they don't communicate with you, how are you supposed to request it? So this place was quite amazing. They showed me my transmission fluid colour to assure me it's in perfect condition. Basically, I would go back there strictly for the customer service, but their prices are reasonable too. I would say they are like any other place but you actually get what you pay for.
The owner's name is 'Al' but I never met him. Maybe he will be in on a weekday. I have a $10 off coupon for next time if I take the middle package so that's another incentive to return. I am glad I don't have to figure out how to change my own oil because it isn't easy when you lack the tools needed.
They have a coupon right now on he back of Safeway receipts for $8 off. I wish I had known, but it was still worth it.
GREAT PLACE TO GET YOUR LUBE ON!Lire plus
Excellent service, great attitude and very honest. I would definitely recommend this location to everyone and will be doing so. I have always had great service at all of the Kal Tire locations I have been too. This is my first visit to this location and was a great experience. Thanks for the great work.Lire plus
This business helped me lots! They were very informative. I didn't feel as though they were taking advantage of me because I am a girl, and lack knowledge on cars. I had lots of problems with my car and they managed to fix it for a great price and fast speed. This is now my go-to place. I would suggest it to all.Lire plus
I’ve been going to Jiffy Lube for oil changes since I’ve been driving (over 10 years) and have always had great experiences. The staff always go above and beyond. Today I went in to get my tail lights replaced and the guy that helped me came out to my vehicle and changed it while I waited outside of the shop, when I was going to grab my wallet he said “Because it’s Friday, it’s on me, have a great weekend” and walked away. Made my week! Thank you for your generosity! Highly recommended. Lire plus
Chestermere Jiffy Lube is the only place I choose to get my cars oil changed. The staff members are outstanding and the service done to my car is always superb. I started going to the firm while I was a resident in Chestermere and have continued after moving 60 km away. The staff provides sincere care for your vehicle and are honest with regards to the needs my car requires. I truly appreciate them. Bravo!!Lire plus
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