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Lost a part to my snowblower carb. Other locations recommended a full carb kit…. Brothers two went to the back and found me the specific part from another machine at a fraction of the cost. Customer service at its finest.
Awesome service found my parts and very friendly
Brought in a snowblower for warranty repair as this is the required severice Center. 4 parts were worn and needed replacement under warranty. Only 1 part was replaced, a simple drive belt. When I asked why the others weren’t replaced the service person said they have to careful about charging the warranty insurance. Yet he’d had now problem charging $250 in labor to change 1 belt. Service person is extremely lazy and won’t fix parts that are actually worn.
I had a minor problem with a trimmer which was fixed while I waited. Thats not the good part. The good part is that the staff were incredibly friendly and helpful and the service - well, it just does not get better. Period. That matters to me so HOORAH Brothers Two. Thank you.
The customer service here was excellent, would highly recommend this company for all your small engine needs
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