I booked an appoi...
I booked an appointment and gave them my credit card information. I got no notification of when they were coming - they just showed up randomly one day and repaired the gutters (and left the broken gutters behind for me to clean up). But they never charged my card - instead I got a nasty letter from a collection agency weeks later. I paid right away of course, but I can't figure out why they wouldn't have just called me to tell me they hadn't charged my card. Recommend you go elsewhere.
Réponse d'entreprise 9 octobre 2015
We do not accept credit cards or obtain credit card information. This would have been refused if he had offered it. We only cleaned this customer's gutters and re-attached a downspout. How would there be broken gutters left behind? The work was completed professionally April 29 and an invoice was left at the residence. There has been no complaint about the quality of work. We talked to the customer on the phone a month later on May 29 asking for payment, and the customer said he would send payment by e-transfer in the next few days. He did not pay. On September 11 we sent him to our collection agency because he had not paid for many months. We are sorry the collection agency was a bit harsh, but their job is to collect from people who avoid paying bills.
