Monotop Shoes Londonderry Mall

Customer service was very poor. The man working at Monotop Shoes was not friendly, nor helpful. Will not be purchasing from this store in the future.

Be sure that what...

Be sure that whatever you purchase here is exactly what you want, or if purchasing as a gift exactly what the recipient wants, because if not, you/they are basically stuck with it. With an already restrictive return policy of only 7 days, you can only exchange or refund if the original card it was purchased on is present. Even asked for a store credit/gift card, but was told they do not offer them. Small independently owned business that is not interested in garnering any sort of relationship with the customer. Shop elsewhere and save your time and money.