I acknowledge that buying new tires in November was a mistake, it was crazy busy. No issues with a initial price quote or ordering, was told I would get a call when the tires were in. That didnt happen, had to chase them down. They dont take appointments so the first day I was turned away. Arrived earlier the next day, was told it would take two hours. Four hours later the tires are on but they had broken two of the wheel hubs. Cost $85. to replace them. Not impressed.