Amazon Canada Fulfillment Services Inc

This is the second time I have had a problem with Amazon. Let me explain. Tues Apr 23/19 I was woken at 12:15 am. And told I had a delivery. Now who in the heck delivers at midnight. The person told me she had my code to get in (which she could have got it off the board. I live in a condo) She then insisted that I lived in unit 307 but she did have my name. The call phone disconnected The next day I got a card in my mail saying there is s parcel for me at the Wellington Shoppers Drug Mart.

I have actually had great service and experiences with Amazon Canada. I can’t say the same with Amazon USA. Amazon Canada customer service always tries to resolve any concerns right away. There was once a package went missing and they resolved the problem right away with that same phone call and no transfers and waiting to speak to someone else. I know that some people have had a hard time getting in contact with Amazon. I have attached the number from the site. Hope this helps.

I returned a product and it was delivered to AMazon but they have not noted that the product was returned and there is no way on their website to contact them. I have the receipt from Canada Post and a signature from Kartic(?) dated Aug. 30 but I cant get this resolved. The last date listed to return the item is Sept.14. Its crazy that they dont have any contact # I will never order from them again!

I was charged for Amazon Prime when I didnt request it. I am finding it difficult to contact them to reverse the payment.

I live in the UK and placed an order for a number of DVDs from amazon.ca. Six of the DVDs arrived damaged with broken cases. I spent over two hours on their chat system with 4 different representatives (Vignesh, Vinay, Kartik & Jyoti) trying to get them replaced. Vignesh ended up transferring me to Vinay when he realised I was in the UK. Vinay disappeared mid-conversation and was replaced by Kartik. I eventually got so fed up with Kartik, I asked to speak to his manager, Jyoti, who was even more