Kim Phat St Michel

BAD CUSTOMER SERVICE

I went inside this store today to eat at the restaurant which is located inside. After finishing eating, I left the restaurant by the door which i located inside the store itself. As I was leaving the store by the principle entrance gate, I was stopped by Sécurity Agent who pushed me back and restricted me to pass the exit in order to search for my bag ( school bag ) i had on me. I politely asked him him why he need to search my bag since I just came out from the restaurant beside? He didin't care and harrassed me for at least 10 min. I called for his Employer who was less then empathic. He said they need to search my bag even thought they have no proof whatsoever that I had stole anything. I told them it was wrong and I asked them why he doesn't check everybody else bags who were leaving the store except for me? They refuse to answer and let pass everyone else with A BAG. I felt very discriminated and insulted as I have been there for more then 20 years and I never received this kind of disgusting customer service from the store. I even buy all my food there usually. This store is the worst food store in Montreal with the worst customer service you can imagine. I let them search my bag and there was "NOTHING". They didint even apologize and told me to leave him. Disgusting again. I will never go there again in my entire life. They treat you all like "thiefs" and they can't even speak properly english OR "french" . This asian store is a great disgrace to Montreal Food store. Go there at your own risk.